How long does shipping take?

Delivery times may vary depending on your location. Once your order has been shipped, you'll receive a confirmation email with tracking details.

Do you ship overseas?

Yes, we ship to nearly every country in the world! Shipping is FREE, and automatically applied at checkout.

Can I return or exchange my order?

We want you to feel completely happy with your Elesyne purchase. Please visit our return policy page for information about returns and exchanges.

What size should I choose?

Our sleepwear is designed with comfort and elegance in mind. We recommend checking our size guide to find your perfect fit.

How can I contact Elesyne?

We're always here to help. Whether you have a question about sizing, your order or our collections, feel free to reach out through our contact page.

Shipping policy

Shipping & Delivery Policy

We understand that you're excited to receive your order as soon as possible. At Elesyne, we do our best to ensure that your package arrives on time and in perfect condition.

Shipping Times

In most cases, we can ship products directly from our local warehouse, allowing you to receive your order within 1–3 business days.

If a product is not available in our local warehouse, the estimated delivery time is 7–14 business days.

Please note that shipping times may vary depending on your location and the time of year. During busy periods, such as holidays and seasonal sales, slight delays may occur.

Order Processing

Once you place your order, we begin preparing it for shipment as quickly as possible.

Please allow 24–48 hours for your order to be processed and prepared for shipping.

Shipping Confirmation

After placing your order, you will receive a confirmation email containing the details of your purchase.

Once your order has been processed and shipped, we will send you another email with your shipping details and a tracking number, allowing you to follow your package every step of the way.